Western Massachusetts Veterans Outreach Project

Just Ask Campaign: Testimonies
The Just Ask Campaign's two objectives were to highlight how veterans, reserve military personnel, and their families are being treated by civilian healthcare providers, and to encourage providers to gather military service information. We wanted to know how civilian providers are screening patients for connections to the military, and if the providers are documenting and responding to conditions related to those connections.​​ We found that asking the question, "Have you or a family member ever served in the U.S. military?," was only intermittent among healthcare and support service providers.
​
To support the Just Ask Campaign, we made educational video testimonies that can inform civilian healthcare administrators and providers about the importance of proper intake screening for patients with military service connections. These testimonies also serve as a call to action for providers to seek out the educational resources we have reviewed and curated for them.
​
We interviewed people who provide services to veterans and military families. One person is a veteran, one is a veteran married to a veteran, and one is the civilian spouse of a veteran. They all have children who have experienced military life and its complex legacy. They all have experience with civilian healthcare providers.